Professional Services for Managed File Transfer
Onboarding, migrations, automation, and integrations—delivered by engineers who run secure file transfer at scale.
White-glove migration • Playbooks • Zero downtime targets
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What We Do
End-to-end services to launch, harden, and run your MFT program.
Onboarding & Migration
Plan, test, and execute migrations for folders, users, keys, and partners.
Architecture & Hardening
Design for high availability, backups, and least-privilege access.
Custom Integrations
Hook into SIEM, IAM, ticketing, billing, or your data pipelines.
Automation & Workflows
Schedules, triggers, and actions to route, validate, and notify.
Compliance & Audits
Policies, retention, and audit trails mapped to your frameworks.
Training & Enablement
Admin/tenant training, runbooks, and handover support.
Engagement Models
Choose the level of help that fits your team and timeline.
Starter
Fixed-scope engagement to stand up environment and migrate initial users.
- • Environment setup
- • Security baselines
- • Pilot migration
- • Admin training
Guided
Time-boxed advisory + implementation to cover integrations and workflows.
- • Playbooks & reviews
- • Integration help
- • Workflow templates
- • Cutover support
Dedicated
Hands-on, ongoing partnership for complex or regulated environments.
- • Backlog delivery
- • Custom tooling
- • Performance tuning
- • Audit assistance
Our Process
Clear milestones from discovery to steady state.
- 1
Discover
Goals, stakeholders, and current environments.
- 2
Plan
Architecture, migration waves, and success criteria.
- 3
Build
Configure tenants, policies, and workflows.
- 4
Migrate
Cutover with checks, retries, and comms.
- 5
Operate
Dashboards, alerts, and continuous improvement.
Support Plans
Choose the response times and channels your team needs.
| Plan | Coverage | Response Time | Channels |
|---|---|---|---|
| Basic | Business hours | < 1 business day | |
| Standard | Extended hours | < 4 hours | Email, Chat |
| Premium | 24×7 | < 1 hour | Email, Chat, Phone |
FAQs
Do you support zero-downtime cutovers?
We plan migrations in waves with rehearsals and rollback to target near-zero downtime.
Can you help with on-prem to cloud?
Yes—common storage patterns include S3/MinIO, Azure Blob, and NFS/SMB gateways.
How do you handle compliance?
We align controls and evidence to your framework, and set up audit retention.
What if we need a custom integration?
We’ll scope it together and deliver via APIs, webhooks, or connectors.